FAQs about Angel Paws Pet Cremation | Angel Paws Pet Cremation

How do I contact Angel Paws Pet Cremation?

You may call us at (760)-510-1010 or email us here. We are available Monday through Friday during normal office hours and are available on the weekends by appointment only.

What if my pet passes away at home?

One of the many things which makes us unique is that we offer a home pickup service. If your pet has passed at home, then please call our office to make arrangements for one of our friendly drivers to meet you at a scheduled time.

Can I still use Angel Paws Pet Cremation no matter who my normal veterinarian is?

Yes you can. As a customer, you have the right to pick whichever pet aftercare service company you desire. Simply tell your veterinarian you wish to have Angel Paws pick up your pet or you may even call us directly and allow us to make the necessary arrangements for you.

Can I make aftercare arrangements even though my pet has not yet passed away?

Yes you can. Many of our clients will call us in advance to coordinate our services. When the time comes to utilize our service, we will already have the necessary information about your pet.

How do I know I am getting my pet’s cremains back?

Angel Paws Pet Aftercare uses an identification process that is in place the moment we first have contact with your pet. Please see our 5 step identification process for more information. Additionally, some of our clients choose to be present when their pet is cremated. For this reason, we have a private viewing room where our clients can come and be present during the cremation process. Please call our office if you would like to inquire about utilizing the viewing room.

How long does it take to get my pet’s cremains returned to me?

Generally, it will take approximately 10 days for your pet’s cremains to be available for pickup. We will expedite our service for a nominal fee if needed.

Can I have my pet euthanized at home?

Yes you can. We have partnered with several quality mobile veterinarians who offer a euthanasia service in the comfort of your home. Once your pet has been euthanized, one of our friendly staff members will arrive at your home in order to transport your pet to our facility. Please see the In Home Euthanasia tab on our main page for further details.

Latest Reviews

Cas

14:25 04 Jun 24

I forgot to write a review at the time but my sweet little fur baby passed away suddenly and so we called them. They came out really quick and we're very respectful in the handling of our dog. When we went to the place to see him put in the cremation thing they allowed us a few minutes to say our final goodbyes. We paid extra to have him be the only one and we received the ashes the same day since our appointment was early in the day. We got an urn with his photo and a snippit of his hair and clay impression of his paw. While I hate thinking of my pets dying, I will definitely be using them in the future. They were very kind knowing how hard a pet death is and very respectful of the body. This is a service no one wants to need but when needed I highly recommend them.

Janis Hadfield

22:06 03 Jun 24

We had our pet dog cremated here 4 yrs ago, and they were great. We have another old girl that has cancer when it's time we will use their service again.

Thomas Abbott

18:04 23 May 24

The passing of my beloved cat, Kity Kity, was very sad and traumatic for me and my wife. We had her for 17 years. Angle Paws treated us like family. The receptions made it a very comfortable situation and took Care of our Kity Kity, and us. He understood our grief and our moaning. They know that the loss of a pet, was like lossing a member of our family. We are happy that Angle Paws took care of Kity Kity, and now she's home. Thank you Angle Paws.Tom and Araceli

James

01:45 04 Apr 24

Absolutely horrible do not use these people . I paid over $300 for my dog to get Cremated two months ago. Still nothing. No communication from them. I have to consistently ask where my dog is as they forget to text you, they forget the message you, they forget everything even your dog that you paid them for a Service.

Connie Dawson

17:22 09 Feb 24

I would encourage anyone to avoid using Angel Paws. My beloved cat died the end of December, 2023. It took Angel Paws over three weeks to return ashes and they had mishandled her ashes and the ashes they returned were of another animal. It took a week for them to find my cat's ashes and return them. Hopefully they were her ashes. They made a very sad time for us very distressing. An owner, Chris, did not consistently return calls and he did not follow-through with everything he said. A terrible experience and they were unprofessional. Please check out other reviews. Apparently this isn't their first time of horrible service.

Suzette Robison

16:11 31 Aug 18

Our dog was taken by a coyote. It was such a tragic experience for the entire family. Fortunately, my daughter found "Angel Paws" on the web. They were absolutely amazing. They wasted no time picking him up, caring for him and returning him as promised. They were empathic to our needs and feelings. I would strongly recommend them to anyone

Michaela Jackson

06:30 29 Jul 18

I wanna say thank you so much to Angel Paws for the truly compassionate package I received my fur baby in. They included her fur and a few poems about crossing the rainbow bridge. I am very thankful to see such love, this truly made me so happy to see this. Will forever use Angel Paws for my other fur babies. Thank you.

Saungho Lee

15:45 20 Jul 18

Angel paws did a beautiful job with my dogs cremation. I had them pick up our dog when she passed and was greeted by a very kind, understanding, and helpful individual. I chose the gold package (certification,hair trimmings, paw print, and cremains place in a beautiful cedar box with lock and key) and was not disappointed. Thank you so much Angel Paws!

Emhyr Wilson

20:32 03 Jul 18

Our buddy Poker passed of old age on June 24th of 2018. We had no idea what to do with the remains all we knew was that we wanted to keep him with us always and burial was not an option since we dont own a home. I called several places and Angel Paws was the only business that called me back. They offered various packages that included some very beautiful mementos all at very affordable prices. My mother wanted an urn instead of a little box and were extremely helpful in finding just what she wanted for our buddy of 13 years. They tailored their service to our needs and we are very appreciative for it. We had to wait a good bit and believe me that was hardly an issue when we finally got Pokers cremains back home. We couldn't have been any happier with the service. Thank You!

Adam Young

14:38 07 Jun 18

If you are looking for genuine compassion during this difficult time, this is the place to go. I highly recommend using angel paws if you are looking for pet euthanasia and cremation. These gentleman helped us with both. From the first time we first called until we came to pick up our beloved Spikes remains, these gentlemen made the process very easy for us. They helped us find a veterinarian that came out to our home to euthanize our beloved Spike. We were not only shown a high level of compassion throughout the process, what we received back from them was just amazing. The urn, paw print and fur clipping we received back are so beautifully done and will be something we will always cherish. It has been a difficult time saying goodbye but we are extremely grateful for the help we received at this company.

Michael Rodgers

23:56 29 Jun 17

Our dachshund was taken by a hive of African bees. Traumatic on the kids, and us. We decided to cremate and plan to place some ashes and plant into a tree urn so his life continues. The guys at Angel Paws were very kind and helpful. The service was fast and he came back to us within a week. The wooden urn supplied in our package was very nicely personalized. I recommend this company to help in these sad situations

Ryan Snook

22:17 18 Apr 17

I have had a terrible experience with this place so far. After being told I can come back in and pick up the remains of my dog, I have stopped by twice during advertised business hours (online and on the door); both during the week... once around 11 AM and once around 3 PM. With both instances there was nobody on site and nobody answered the phone. This place needs to get their act together if they are going to be in a sensitive industry. Still trying to collect remains. Would never recommend after such an unprofessional experience.

Norman Black Jr

09:16 07 Mar 17

Angel Paws Pet Cremation is a fantastic pet crematory. I lost a cat of 16 years that I really loved, but what they provide gave me closure she's at peace. They gave me a bit of her hair, along with a paw print, two poems, a certificate of cremation, and a beautiful box with her name on it. Coming from San Diego, this was absolutely worth the drive.

TAMMY CLEGG

06:02 29 May 16

I had a 19 year old chi chi. Angle paws help me feel loved, cared about, and gave back more than I expected for sure. Wonderful experience for the hardest time in my life.Thanks Tammy